At ModivaStyle, we respect your privacy and are committed to protecting any personal information you share with us while shopping on modivastyle.online, whether you're ordering from the United Arab Emirates (UAE) or the Kingdom of Saudi Arabia (KSA). This page explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you browse or shop with us, we may collect the following information:
- Your name, email address, phone number, and delivery address, including your country (UAE or KSA)
- Order history and payment confirmation details (your card or payment information itself is processed securely by our payment gateway and is never stored on our servers)
- Browsing behaviour on our website, such as pages viewed and items added to cart, used to improve your shopping experience
- Communications you send us via email, WhatsApp, or our contact form
How We Use Your Information
- To process, pack, and deliver your orders from our supplier's warehouses in the UAE and KSA
- To send order confirmations, shipping updates, and delivery notifications via email or WhatsApp
- To respond to your questions and provide customer support
- To send offers, promotions, and updates — only if you've opted in to receive them
- To improve our website, products, and overall shopping experience
Cookies & Similar Technologies
Our website uses cookies to keep your cart saved, remember your preferences, and understand how visitors use our site. You can control or disable cookies through your browser settings, though some features of the site may not work as intended if cookies are turned off.
How We Share Your Information
We do not sell, rent, or trade your personal data. We only share the minimum necessary information with trusted third parties who help us run our business, such as:
- Courier partners — Aramex and DHL in the UAE, and Aramex and SMSA Express in the KSA — to deliver your order
- Payment gateway providers — to process your payment securely in AED or SAR
- IT and hosting providers — to keep our website running securely
These partners are only given the information needed to perform their specific service and are expected to handle it responsibly.
Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. All online payments are processed through secure, encrypted payment gateways.
Your Rights
You have the right to request access to the personal information we hold about you, ask us to correct inaccurate details, request deletion of your data (subject to legal or order-related record-keeping requirements), and opt out of marketing communications at any time. This applies regardless of whether you are shopping with us from the UAE, KSA, or elsewhere.
Data Retention
We retain your information for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements applicable in the UAE and KSA.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page.
Contact Us
For any privacy-related questions or to exercise any of your rights, email us at info.modivastyle.online@gmail.com or message us on WhatsApp.