At ModivaStyle, we work hard to get your order to you as quickly and reliably as possible. This page explains how our shipping process works, from the moment you place an order to the moment it arrives at your door. If anything here isn't clear, our support team is just a message away.
Where We Ship From
ModivaStyle is a modest/modish-style fashion brand now live and shipping across the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA). Orders placed on modivastyle.online are fulfilled from our supplier's warehouses located in Al Quoz Industrial Area 3, Dubai, UAE and in the Kingdom of Saudi Arabia. Your order is fulfilled from whichever warehouse is closest to your delivery address, so it reaches you faster. Every item is picked, quality-checked, and packed at these facilities before it's handed over to our courier partners, ensuring you always receive branded and quality products.
Order Processing Time
Processing Window: Orders are processed within 1–2 business days, Sunday through Thursday, excluding UAE and KSA public holidays. Orders placed on Friday or Saturday, or after our daily cut-off time, are processed on the next working day.
Order Confirmation: Once your order is placed, you'll receive a confirmation via email and/or WhatsApp. A second notification is sent once your order has shipped, along with your tracking details.
Delivery Timelines
Delivery times vary depending on your country and region:
United Arab Emirates
- Dubai & Sharjah: 1–2 business days after dispatch
- Abu Dhabi, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain: 2–3 business days after dispatch
Kingdom of Saudi Arabia
- Riyadh, Jeddah & Dammam: 2–3 business days after dispatch
- Mecca, Medina & Other Major Cities: 3–4 business days after dispatch
- Other Cities & Remote Areas in KSA: 4–6 business days after dispatch
Other GCC Countries (where applicable): 4–7 business days after dispatch
These are estimated timeframes and can occasionally be affected by weather, customs processing, public holidays, or courier delays that are outside our control.
Shipping Partners
We work with trusted, established courier partners in both markets — including Aramex and DHL in the UAE, and Aramex and SMSA Express in the KSA — to make sure every parcel is handled carefully and delivered on schedule. Our team selects the most reliable courier for your specific location.
Shipping Charges
Shipping fees are calculated automatically at checkout based on your delivery location and the size/weight of your order, and are shown in AED for UAE orders and SAR for KSA orders before you complete payment. From time to time, we run free-shipping promotions on orders above a set value — any applicable threshold will be clearly displayed at checkout.
Order Tracking
As soon as your order leaves our warehouse, you'll receive a tracking link by email and/or WhatsApp so you can follow its journey in real time. You can also track your order anytime from our Track Order page.
Failed or Delayed Delivery Attempts
Our courier partners will typically attempt delivery more than once if you're unavailable. Please ensure your address and phone number are accurate at checkout — incorrect details can lead to delays or a failed delivery. If a delivery attempt fails repeatedly, our support team will reach out to help reschedule.
Lost or Missing Parcels
If your tracking shows "delivered" but you haven't received your parcel, or if your order hasn't moved for an unusually long time, please contact us within 5 days so we can investigate with the courier and resolve it as quickly as possible.
Need Help?
For any shipping-related questions, reach out to us anytime at info.modivastyle.online@gmail.com or message us directly on WhatsApp — we're happy to help.