Terms of Service

Home Terms of Service

Welcome to ModivaStyle. By accessing or shopping on our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order — if you do not agree with any part of these terms, please do not use our website. These Terms apply to customers shopping from the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA).

Eligibility

By using our website, you confirm that you are at least 18 years old, or are using the site under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding agreement.

Orders & Pricing

  • Prices are displayed in AED (UAE Dirham) for UAE orders and SAR (Saudi Riyal) for KSA orders, inclusive of applicable VAT
  • We reserve the right to correct pricing errors at any time; if an order is affected by a pricing error, we will offer a full refund or the option to proceed at the corrected price
  • Placing an order does not guarantee availability — all orders are subject to confirmation and stock availability
  • We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or error

Payments

We accept major debit and credit cards, other secure online payment methods, and Cash on Delivery (COD) across the UAE and KSA. All online transactions are processed through secure, encrypted third-party payment gateways — we never store your full card details on our servers.

Shipping & Delivery

Orders are shipped from our supplier's warehouses in Dubai, UAE and in the Kingdom of Saudi Arabia, whichever is closest to your delivery address, ensuring you receive branded and quality products as quickly as possible. Estimated delivery timeframes for both countries are outlined in our Shipping Policy. While we work hard to meet these timeframes, occasional delays due to courier logistics, customs processing, weather, or events beyond our control may occur.

Replacements & Refunds

Eligible items may be replaced within 7 days of delivery, subject to the conditions outlined in our Return & Refund Policy. This 7-day replacement window applies to customers in both the UAE and KSA. Certain categories, such as sale items, fragrances, and intimate apparel, are excluded from replacement.

Product Descriptions & Images

We make every effort to ensure that product descriptions, pricing, and images are accurate. However, slight variations in colour or detail may occur due to screen display settings, lighting, or manufacturing batches. We reserve the right to correct any errors or inaccuracies at any time.

Intellectual Property

All content on this website — including images, logos, product descriptions, graphics, and overall design — is the property of ModivaStyle or its licensors and is protected under applicable intellectual property laws. Nothing on this site may be reproduced, copied, or used without our prior written permission.

User Conduct

By using our website, you agree not to misuse the site, attempt unauthorised access to our systems or data, interfere with the site's normal operation, or engage in any fraudulent or deceptive transactions. We reserve the right to suspend or refuse service to anyone suspected of violating these terms.

Third-Party Links

Our website may contain links to third-party sites, including courier tracking pages and social media platforms. We are not responsible for the content, policies, or practices of any third-party websites.

Limitation of Liability

To the fullest extent permitted under applicable law, ModivaStyle shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Arab Emirates. For customers shopping from the Kingdom of Saudi Arabia, nothing in these Terms limits any rights you're entitled to under applicable Saudi consumer protection laws. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the UAE courts, without prejudice to any mandatory local consumer protections that may apply to KSA customers.

Changes to These Terms

We may revise these Terms of Service from time to time. Continued use of our website after any changes are posted constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about these Terms of Service, reach us at info.modivastyle.online@gmail.com or message us on WhatsApp.